FAQs

ITD Global’s buying power with the leading e-commerce carriers enable us to give highly discounted delivery pricing. In other words, you will save money by sending your parcels with ITD Global. We also provide the technology to integrate with your current system, whether you are using an e-commerce platform such as Linnworks, Magento, Amazon or eBay etc.

ITD Global’s buying power with the leading e-commerce carriers enable us to give highly discounted delivery pricing. In other words, you will save money by sending your parcels with ITD Global. We also provide the technology to integrate with your current system, whether you are using an e-commerce platform such as Linnworks, Magento, Amazon or eBay etc.

Yes, we can accept parcels at any of our sites from clients with accounts. For more information please use our contact us form or call +44 (0) 161 817 4560.

Our drivers will collect all your e-commerce packages if you are located in an area that we can collect. If you are in an area as yet not covered by our own collection vehicles, you can still send your parcels to our depots by courier or we can organise collections directly with the carrier. ITD Global are currently collecting using our own vehicles in Greater Manchester, Yorkshire, Birmingham and London areas. So long as you are sending sufficient volume of parcels (min 50-100 per day) our sales executives will be happy to quote.

Our drivers will collect all your e-commerce packages if you are located in an area that we can collect. If you are in an area as yet not covered by our own collection vehicles, you can still send your parcels to our depots by courier or we can organise collections directly with the carrier. ITD Global are currently collecting using our own vehicles in Greater Manchester, Yorkshire, Birmingham and London areas. So long as you are sending sufficient volume of parcels (min 50-100 per day) our sales executives will be happy to quote.

Please click here to track your parcels: track-your-parcel

ITD Global’s technology has a built-in integrations that allows you to feed all your order data directly from your seller management tool. ITD Global’s portal can be integrated with:
eBay, Amazon,  Linnworks, Magento, Shopify, Netsuite, Mintsoft, Volo, Scurri, Channel Grabber, eSellerPro, Koomo, ChannelAdvisor, VisualSoft, GoDaddy, Veeqo, Brightpearl, Expandly

Our I.T technical staff are always on hand to help to set the integration up with you.

ITD Global’s technology has a built-in integrations that allows you to feed all your order data directly from your seller management tool. ITD Global’s portal can be integrated with:
eBay, Amazon,  Linnworks, Magento, Shopify, Netsuite, Mintsoft, Volo, Scurri, Channel Grabber, eSellerPro, Koomo, ChannelAdvisor, VisualSoft, GoDaddy, Veeqo, Brightpearl, Expandly

Our I.T technical staff are always on hand to help to set the integration up with you.

Yes, You can integrate your existing systems via API to our portal. This would give you the ability to manage and track shipments automatically using your own system.

 

Send an email to support@itdglobal.com with the tracking number and your contact details and our support team will deal with your enquiry. If you are the recipient, please be in touch with the retailer who will raise your query with us.

Send an email to support@itdglobal.com with the tracking number and your contact details and our support team will deal with your enquiry. If you are the recipient, please be in touch with the retailer who will raise your query with us.

Send an email to support@itdglobal.com with the tracking number and your contact details and our support team will deal with your enquiry. If you are the recipient, please be in touch with the retailer whom you bought the item from, who will raise your query with us.

Yes, deliveries to remote locations such as the Highlands of Scotland, Isle of Man, Isles of Scilly or the Shetland Islands will generally take up to 7 working days to deliver and may incur additional surcharges.

 

Yes, deliveries to remote locations such as the Highlands of Scotland, Isle of Man, Isles of Scilly or the Shetland Islands will generally take up to 7 working days to deliver and may incur additional surcharges.

 

Use our online form to get in touch, call us on: +44 (0) 161 817 4560 we will happily discuss the best options and pricing for your parcel traffic.

 

Use our online form to get in touch, call us on: +44 (0) 161 817 4560 we will happily discuss the best options and pricing for your parcel traffic.

 

Please send us an enquiry and we will respond with a customised price tariff.

Please send us an enquiry and we will respond with a customised price tariff.